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RETURNS & EXCHANGES

  • Returns and exchanges are not valid unless the item(s) sent is incorrect or defected. Returned items have to be in original and unworn condition and in the same condition as received.
  • Returns and exchanges will only be entertained 3 weeks from the date of purchase. Please inform us as soon as possible if you have an issue with your order.
  • Shipping costs for returning your item is to be absorbed by the customer, costs are non-refundable. Purchased goods are your responsibility until they reach us.We recommend postage with tracking.
  • Picture(s) of defected items must be provided.
  • THE CULTLABEL reserves the right to reject a return or exchange that does not meet our guidelines.
  • We do not do exchanges for purchase of incorrect sizing as the measurements or size descriptions (eg,UK sizing estimates, stated as free size) are provided. If you are unsure about the sizing of an item please email us for more information.
  • All items purchased on sale are final.


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